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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josette Caleb

December 6, 2024

5  out of  5
rating by Josette Caleb
"Spoke with Ashlee Biondo to get renters insurance ! She was very professional and bubbly! Even over the phone I felt her warmth! Everything was smooth ! 5 stars for sure !!!"
We responded:
"Josette - thank you for taking the time to review our State Farm office! We’re thrilled to know you had a positive experience; your satisfaction is our top priority! I look forward to continuing to support your insurance needs. "
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Iuliia Iliukhina

November 14, 2024

5  out of  5
rating by Iuliia Iliukhina
"Excellent proposal, prompt reaction to any request, friendly communication. Ashlee, appreciate your support Update after 9 months of being insured and supported by Ashlee's team. All my questions are resolved promptly and professionally. Excellent team, my best experience with insurance."
We responded:
"Thank you, Iuliia! Happy to help and we're so glad to have you as our customer! It has been our pleasure to work with you and your family!"
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Krista Spadt

November 12, 2024

5  out of  5
rating by Krista Spadt
"We have worked with Ashlee and Jacky and they are amazing! They answered all of our questions, they get back to us right away, and I feel very confident that we have the correct insurance coverage for both auto and home. I recommend them for sure!"
We responded:
"Thank you so much for your kind words! 😊 We’re thrilled to hear that Ashlee and Jacky were able to provide you with the support and confidence you needed for your insurance coverage. Your recommendation means the world to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! 🏡🚗"
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Robert Greco

October 23, 2024

5  out of  5
rating by Robert Greco
"Super friendly and knowledgeable! Moving into the area and Ashlee has been tremendously helpful. Highly recommend her!"
We responded:
"Thanks for the kind review! Ashlee is so glad she could help you. Welcome to the area! If you need anything else, just let us know! 😊"
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Adele Nurek

October 9, 2024

5  out of  5
rating by Adele Nurek
"I worked with Lauren A. She was amazing!! I had a different insurance provider for a few years and I wasn’t happy and felt like I was paying too much. Lauren was able to give me a quote shortly after I spoke to her and made the transition smooth and effortless! I look forward to working with her in the future! ~Angela Nurek~"
We responded:
"Thank you so much for sharing your wonderful experience with Lauren A.! We're thrilled to hear that she was able to provide you with an amazing service. It's great to know that she quickly provided you with a quote and made the transition to a new insurance provider smooth and effortless for you. We appreciate your kind words and look forward to assisting you in the future!"
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Kate Hanisco

August 24, 2024

5  out of  5
rating by Kate Hanisco
"I have a soon-to-be 16-year-old driver and I had been stressed at the high cost of insuring a teenage driver. I reached out to see about the cost of just myself and I was genuinely shocked at how much I am now saving with State Farm. Lisa was an absolute joy to work with - friendly, patient, and she was truly excited alongside of me at the cost savings. Everything was quick and efficient, and this has taken a huge weight of my shoulders about insuring a teenager. A wonderful experience all around!"
We responded:
"Thank you, Kate! We love Lisa too!! And look forward to continuing to work with you and your family!"
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Dan McDonald

August 23, 2024

5  out of  5
rating by Dan McDonald
"Very helpful, knowledgeable and informative. I'm glad I made the switch to a new agency. Jacky is great and so helpful."
We responded:
"Thanks, Dan, we think Jacky is pretty great too!! Glad to have you on board and we look forward to continuing to work with you!"
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Sara Becker

August 16, 2024

5  out of  5
rating by Sara Becker
"Jacky was very helpful in getting me set-up with auto insurance"
We responded:
"Thank you, Sara! Jacky is the best :-)"
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Linda foster

August 7, 2024

5  out of  5
rating by Linda foster
"Very nice staff. They helped us with auto and homeowners insurance."
We responded:
"Thank you, Linda! We appreciate working with you and look forward to continuing to help you!! "
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Liam Kernaghan

June 12, 2024

5  out of  5
rating by Liam Kernaghan
"Lisa my agent was great! Very patient, helpful and sweet. Was a breeze to switch to State Farm. Really helped me save a good chunk highly recommend"
We responded:
"Thank you, Liam, for your very kind review! Lisa is the best!"
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Dave Sutton

June 4, 2024

5  out of  5
rating by Dave Sutton
"I would like to add to my post I've been a member of State Farm since 94. I first met Ashley she was an employee, I just bought car insurance, since then I have car insurance and house insurance with State Farm Ashley is now running the office and she gives me the same service as she did in the beginning . Insurance costs are going up for everyone I understand that but there is something to say you have to believe and trust in your insurance agent."
We responded:
"Thank you, Dave! I appreciate your kind words and we look forward to continuing to work with you!"
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Chris Whitaker

May 29, 2024

5  out of  5
rating by Chris Whitaker
"Awesome service"
We responded:
"Thank you, Chris, for your review! We pride ourselves on taking care of our customers!"
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Jay Staats

May 23, 2024

5  out of  5
rating by Jay Staats
"Jacky Li was very helpful today as we set up the insurance for our new home."
We responded:
"Thank you, Jay, for your kind review. I will be sure to share your words with Jacky - I agree - he's very helpful!!"
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Kayla McHugh

May 14, 2024

1  out of  5
rating by Kayla McHugh
"Left a 1 start review 6 months ago when we left this office over terrible billing issues, and my review was taken down. Don’t let the 5.0 starts fool you! You surely will not have 5.0 experience here, nobody knows what they are doing! We are still paying the price for their mistakes, as they left no notes on our account so now our new agent has no idea how they butchered our policy so badly."
We responded:
"Hi Kayla - thank you for your feedback. We continue to work on training with the team and will share your concerns. We are sorry we were unable to meet your expectations and will strive to do better."
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Giselle Baillargeon

April 29, 2024

5  out of  5
rating by Giselle Baillargeon
"Ashlee is super down to earth, easy to work with. Would recommend."
We responded:
"Thank you, Giselle! It is a pleasure to work with you!!"
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Ellen McCaffrey

April 18, 2024

5  out of  5
rating by Ellen McCaffrey
"While we were able to find slightly cheaper prices on some insurance products, it was the personal care and one on one that made us feel comfortable to go with State Farm. Lisa Brown was wonderfully reassuring and we like that we are “buying local.”"
We responded:
"Thank you, Ellen! We are so happy to be your local choice - we are happy to live in the community that we serve! I will be sure to share your feedback with Lisa as well!"
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Dawn Shantz

April 17, 2024

5  out of  5
rating by Dawn Shantz
"Had a great experience with Jacky He really took his time and found me all the discount I could get."
We responded:
"Thanks, Dawn! I'm so glad to hear it and will definitely share with Jacky. He is great at finding additional discounts!"
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elijah salim

April 3, 2024

5  out of  5
rating by elijah salim
"Excellent service straight to the point ."
We responded:
"Thank you for your review Elijah! We are so happy to help you!"
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Daniel Montone

March 12, 2024

5  out of  5
rating by Daniel Montone
"super responsive and supportive. I have my auto and renters insurance and dealing with Ashlee has been super easy!"
We responded:
"Thank you so much, Daniel! We enjoy working with you for all of your insurance needs!!"
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Raven Parks

March 12, 2024

5  out of  5
rating by Raven Parks
"This team always takes care of me and helps me with any and everything. You can tell they value their customers."
We responded:
"Thank you, Raven!! We appreciate your review and continuing to trust us!"
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Cherie K

February 28, 2024

5  out of  5
rating by Cherie K
"I do not personally share often but this was well deserved praise & peace of mind at its best. I also wanted to share to save other people time and money if possible. I have never experienced such patience and quick customer service in a time where everyone seems so rushed & hurried. Not at Ashlee’s Biondo State Farm office, connecting with just the right office is important as your coverage you need. From the minute Jacky answered the phone until the signing of documents, I felt comfortable. All my concerns, questions & needs were answered timely and the switching of insurance with home/auto was seamless. Usually this process is so daunting & time consuming which is why I overpaid for years and did not want to deal with “sales” . Don’t be me. If you are considering looking to comparison shop for home/auto coverage please consider Ashlee’s State Farm office. You will not be disappointed. (Again just sharing my own personal experience and opinion:)"
We responded:
"Thank you, Cherie, for this wonderful review. We pride ourselves on providing excellent customer service and taking the time to make sure our customers understand the policies. I will pass along your kind words to Jacky as well. Thank you again!"
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debbie p

February 1, 2024

5  out of  5
rating by debbie p
"Ashlee and her team are amazing! Great customer service, very knowledgeable and the best rates around."
We responded:
"Thank you, Debbie! I look forward to continuing to help you! It was truly a pleasure to meet with you!"
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Bobbie Bregman

January 12, 2024

5  out of  5
rating by Bobbie Bregman
"I'm so happy to be back with Ashelee Biondo and Lisa Brown at the State Farm agency in Horsham (Ashlee Biondo State Farm Agency). Both were so helpful and friendly in the way they do business. These women are the best!!"
We responded:
"Thank you, Bobbie!! We are so happy to work with you and to have you back!! Lisa is the best!"
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Katie Snapp

January 12, 2024

5  out of  5
rating by Katie Snapp
"As someone who is a diabetic and gained weight due to giving birth to twins, it seemed impossible to get life insurance. I was denied over 10 times which made me, a new mom with a loving family, feel worthless because I was just viewed as a "financial liability". I reached out to State Farm and was connected with a member of Ashlee's team, Lisa, who could not have been more kind and great to work with - made me feel like I had the best cheerleader! After a relatively quick call and a few weeks wait I learned thay FINALLY I was approved for life insurance. It might not be a hefty amount but enough to give me and my family peace of mind. I am so grateful for Lisa and the team for helping me get this off my to do list."
We responded:
"Thank you, Katie! I am so happy that you were connected with Lisa and she was able to help you with your life insurance. She is the best! We look forward to continuing to work with you and watch your twins grow up!"
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Barb Nowak

January 10, 2024

5  out of  5
rating by Barb Nowak
"Ashlee is awesome! Everytime I call with a question, she is always so helpful and always delivers excellent service with a smile. She's very knowledgeable and always looking out for our best interest. Thank you Ashlee and team!"
We responded:
"Thank you, Barb!! I appreciate your review and your continued confidence in me and my office. "